Terms of Service

Article 1 (Purpose)

These Terms are intended to set out the conditions and procedures for using the coffee roasting log management service provided by Hyper Log (the "Service"), as well as the rights, obligations, and responsibilities between users and the Service.

Article 2 (Definitions)

• "Service" means all services provided by the company, such as recording, managing, and analyzing coffee roasting logs.
• "Member" means a customer who accesses the Service, enters into a usage agreement with the Service in accordance with these Terms, and uses the Service.
• "ID" means the email address set by the member and approved by the Service for the member's identification and use of the Service.
• "Password" means a combination of letters or numbers chosen by the member to confirm that the member matches the assigned ID and to protect the member's personal information.

Article 3 (Effect and Amendment of the Terms)

• These Terms apply to all members who wish to use the Service.
• The Service may amend these Terms when necessary, within a scope that does not violate applicable law.
• When the Terms are amended, the Service will give notice via announcements at least 7 days before the effective date of the amended Terms.
• If a member does not agree to the amended Terms, the member may request to withdraw membership; if the member continues to use the Service after the amended Terms take effect, the member is deemed to have agreed to the changes.

Article 4 (Formation of the Usage Agreement)

• The usage agreement is formed when a person who wishes to become a member agrees to the contents of these Terms, applies for membership, and the Service accepts the application.
• The Service may refuse or defer acceptance of applications that fall under any of the following:
  • When the application is made by stealing another person's information
  • When the application is made with false information
  • When other usage application requirements set by the Service are not met

Article 5 (Provision of the Service)

• The Service provides the following services:
  • Roasting log recording and management
  • Temperature profile visualization
  • Bean information management
  • Roasting data analysis and comparison
  • Data export
  • Roastery operations management (Factory): raw material ledger, roasting journal, production journal, delivery journal, client management, product management, and cost calculation
  • Community: roasting profile sharing and feedback
  • Other services determined by the Service
• In principle, the Service is provided 24 hours a day, year-round. However, the Service may be temporarily suspended when necessary, such as for system maintenance.

Article 6 (Fees and Support)

• Every feature of the service is free. Nothing is gated behind a payment.
• Members may voluntarily support the service to help keep it running. Support is entirely optional and does not change what you can use.
• Support is accepted by bank transfer. Card payments are not offered at this time.
• If a paid service is introduced in future, members will be notified in advance.

Article 7 (Members' Obligations)

• Members must not engage in the following acts:
  • Stealing another person's information
  • Unauthorized modification of information posted on the Service
  • Transmitting or posting information other than that designated by the Service
  • Infringing the copyright or other intellectual property rights of the Service or a third party
  • Damaging the reputation of, or interfering with the operations of, the Service or a third party
  • Disclosing or posting on the Service any obscene or violent messages, images, audio, or other information contrary to public order and morals
  • Acts that interfere with the stable operation of the Service
• Members must comply with applicable laws, the provisions of these Terms, the usage guide, and any cautions announced in connection with the Service.

Article 8 (Responsibilities of the Service)

• The Service protects members' personal information in accordance with applicable law.
• The Service maintains and operates a security system so that members can use the Service safely.
• When the Service recognizes that an opinion or complaint raised by a member is justified, it will address it.

Article 9 (Restrictions on Service Use)

• The Service may restrict service use if a member violates the obligations of these Terms or interferes with the normal operation of the Service.
• Notwithstanding the preceding paragraph, the Service may immediately impose a permanent suspension of use in the event of a violation of applicable law, such as providing illegal programs in violation of copyright law and interfering with operations, illegal communication and hacking in violation of the Network Act, distribution of malicious programs, and exceeding access privileges.

Article 10 (Termination of the Agreement and Use Restrictions)

• A member may request termination of the usage agreement at any time through the settings menu within the Service or through customer support, and the Service will process it immediately.
• When the usage agreement is terminated, the member's data is handled in accordance with applicable law and the Privacy Policy.

Article 11 (Disclaimer)

• The Service is exempt from responsibility for providing the Service if it cannot provide the Service due to force majeure, such as natural disasters, war, or service interruptions by a telecommunications carrier.
• The Service is not responsible for disruptions to service use caused by reasons attributable to the member.
• The Service is not responsible for a member's failure to obtain expected profits, or for losses, from using the Service.
• The Service is not responsible for the reliability or accuracy of information, materials, or facts posted by a member on the Service.

Article 12 (Dispute Resolution)

• The laws of the Republic of Korea apply to any litigation regarding disputes arising between the Service and a member.
• The court of jurisdiction for litigation over disputes between the Service and a member shall be the competent court under the Civil Procedure Act.

Article 13 (Cancelling and Refunding Support)

• The service does not operate paid subscriptions, so there is no recurring billing and no associated withdrawal procedure.
• If you wish to cancel support sent in error, contact us through the in-app chat and we will verify and refund it.
• Support is not payment for use of the service, so declining to support — or receiving a refund — places no restriction on your use.

Operator and Support Information

• Service: Hyper Log (hyper-log.cloud)
• Contact: through the in-app chat (bottom right) or via My Page.
• The operator's business details are displayed as required by law and any change will be announced through these terms.

Addendum

These Terms take effect on January 1, 2025.